Thank you for shopping with HY Supplies Inc,.. If you are not completely satisfied with your purchase, we’re here to help.
1. Eligibility for Returns
Items can be returned within 5 Business days of delivery.
Items must be unused, unworn, unwashed, and in their original condition.
Original packaging, tags, and proof of purchase are required.
Damaged product
Wrong item received
Quality issue
Size / Fitness issue
2. Non-Returnable Items
The following items are not eligible for return:
Gift cards
Downloadable or digital products
Personalized or custom-made items
Clearance items (unless defective) or Items marked as Final Sale or Non-Returnable
Bulk Order(Pallet/Truck,Container Load,Custom Made) Products are not eligible.
Products damaged due to customer misuse or negligence
If you receive a damaged or defective product, please contact us within 5 business days of delivery with photos of the item. We will arrange a replacement or refund.
4. Return Process
Contact us at returns@hysupplies.com with your order number.
We will provide return instructions.
Ship the item to the provided return address.
Returns sent without prior approval may not be accepted.
5. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Original shipping charges are non-refundable.
Replacement items will be shipped at no additional cost for eligible cases.
6. Refunds
Once we receive and inspect the item, we will notify you of the approval or rejection.
Approved refunds will be processed to the original payment method within 5 business days.
Shipping charges are non-refundable, except in cases of damaged or incorrect items.
Note : Please note that a restocking fee will be applied and deducted from your refund
7. Exchanges
Replacement requests must be submitted within 5 days of receiving the order.
We only replace items if they are defective or damaged. For exchanges, contact us at return@hysupplies.com.
Customers may be asked to provide clear photos or videos of the issue.
8. Late or Missing Refunds
If you haven’t received a refund yet:
Check your bank or payment provider
Contact your card issuer
If the issue persists, contact us at return@hysupplies.com.
9. Contact Us
If you have any questions about our Return Policy, contact us at:
Email: return@hysupplies.com
Business Hours: Monday - Friday
(8.00 AM to 6.00 PM C.S.T.)
White, 55/45 Cotton/Poly Blend, Durable & Soft Blend, Soft Hand Feel, Cost-Effective Quality. Stock Subject to Availability, Shipping Varies Based on your location
White, 60/40 Cotton/Poly Blend, Durable & Soft Blend, Soft Hand Feel, Cost-Effective Quality. Stock Subject to Availability, Shipping Varies Based on your location
7 colors, 100% ring spun cotton, oversized hand towels are guaranteed to protect against color-loss from bleach or other salon chemicals. Stock Subject to Availability, Shipping Varies Based on your location.
Ideal for hair bleaching, coloring, manicures and pedicures
7 colors, 100% ring spun cotton, oversized hand towels are guaranteed to protect against color-loss from bleach or other salon chemicals. Stock Subject to Availability, Shipping Varies Based on your location.
Made with 10'S open end yarn, and Kier Bleached for an optically white appearance and bale packed for cost-effective freight efficiency. Stock Subject to Availability, Shipping Varies Based on your location.
Bright White, 85% Cotton/15% Poly, Made from 16S open end yarn for the institutional market, and bale packed for freight efficiency. Stock Subject to Availability, Shipping Varies Based on your location.
Institutional Collections,675 GSM,100% Premium Cotton,Double Dobby Chevron Border,Double Sewn Hems for Longevity Guest-Ready Carton Pack with Woven Label.Stock Subject to Availability, Shipping Varies Based on your location.
10 Colors, Constructed With Ultra-Soft 100% Ring-Spun, 20 double ring spun premium yarn, Long-Staple Cotton Yarns, Yarn Dyed Color Resists Fading, Excellent absorbency for outstanding performance, Machine Washable. Stock Subject to Availability, Shipping Varies Based on your location.
6 colors, Constructed With Ultra-Soft 100% Ring-Spun,20 double ring spun premium yarn, Long-Staple Cotton Yarns, Yarn-dyed to minimize fading from sun damage, Excellent absorbency for outstanding performance, Machine Washable. Stock Subject to Availability, Shipping Varies Based on your location.
7 Colors, 100% soft ring spun terry pile, Excellent absorbency for outstanding performance, Elegant, flat-woven stripes provide an upscale appearance, Perfect for resorts and rental properties. Stock Subject to Availability, Shipping Varies Based on your location.
Las Rayas Chaise Lounge Covers: 30”x 85" Deep Pocket 8”-22 Lbs (12 Pcs/Ctn.); 7 colors, 100% soft ring spun terry pile, Excellent absorbency for outstanding performance, Elegant, flat-woven stripes provide an upscale appearance, perfect for resorts and rental properties. Stock Subject to Availability; Shipping Varies Based on your location.
White, 12S open-end 515GSM towel, 86% Cotton, 14% Polyester; Poly Ground construction with 100% cotton pile. Stock Subject to Availability, Shipping Varies Based on your location.
80% Polyester / 20% Polyamide ,Super soft, hefty 780 GSM drying cloth,18"x30" 3-pack and a 25"x36" single. Stock Subject to Availability, Shipping Varies Based on your location.
3 colors, 80% Polyester, 20% Polyamide, lint-free cleaning, stitched-edge microfiber. Stock Subject to Availability, Shipping Varies Based on your location.
6 colors, Size : 12 x 12, 320 GSM, 80% Polyester, 20% Polyamide Microfiber, Lint Free-May be used wet or dry, May be washed up to 500 times, Solid quality and great longevity, Excellent towel for cleaning gym equipment, athletic gear, glass and hard surfaces. Stock Subject to Availability, Shipping Varies Based on your location.
6 colors, Size : 16 x 16, 215 GSM, 80% Polyester, 20% Polyamide Microfiber, Lint Free-May be used wet or dry, May be washed up to 500 times, Solid quality and great longevity, Excellent towel for cleaning gym equipment, athletic gear, glass and hard surfaces. Stock Subject to Availability, Shipping Varies Based on your location.
10 colors, Size : 16 x 16, 275 GSM, 80% Polyester, 20% Polyamide Microfiber, Lint Free-May be used wet or dry, May be washed up to 500 times, Solid quality and great longevity, Excellent towel for cleaning gym equipment, athletic gear, glass and hard surfaces. Stock Subject to Availability, Shipping Varies Based on your location.
12 colors, Size : 16 x 16, 300 GSM, 80% Polyester, 20% Polyamide Microfiber, Lint Free-May be used wet or dry, May be washed up to 500 times, Solid quality and great longevity, Excellent towel for cleaning gym equipment, athletic gear, car cleaning towel, glass and hard surfaces. Stock Subject to Availability, Shipping Varies Based on your location.
SmartRags Microfiber Dispenser Boxes hold 50 laser-cut 12” x 12” 180 GSM cloths. Less expensive than regular microfiber cloths. Ideal in high-loss environments. Stock Subject to Availability, Shipping Varies Based on your location
Color : Blue, Lightweight, 80% Polyester, 20% Polyamide Microfiber, Backing : 5.5" Wide Backing, Can launder up to 500x. Stock Subject to Availability, Shipping Varies Based on your location.
Size : 18", Material : 80% Polyester, 20% Polyamide Microfiber, 120 Mops/Case, grips the mop head for more precision, Microfiber loops for more cleaning power, Industrial strength canvas back. Stock Subject to Availability, Shipping Varies Based on your location.
18" Side pocket mop. Highly absorbent. Industrial strength canvas backing, Material : 80% Polyester, 20% Polyamide. Stock Subject to Availability, Shipping Varies Based on your location.
3 Colors, Size: 18" x 5", 80% Polyester, 20% Polyamide, filled with 5 layers of microfiber, Fits Standard Velcro frames. Stock Subject to Availability, Shipping Varies Based on your location
12 Colors, Superior Durability, Consistent Brilliance, Optimized for Efficiency, Low Lint Production, Enhanced Stain Resistance, Eco-Conscious Choice, Color Matching Shade Card. Stock Subject to Availability, Shipping Varies Based on your location.
100% Spun Polyester, designed to feel soft, hemmed edges for toughness and durability. Stock Subject to Availability, Shipping Varies Based on your location.
4 Colors, Elegant Design, Lasting Durability, Vibrant Consistency, Expert Stain Resistance, An Eco-Friendly Statement, Color Matching Shade Card. Stock Subject to Availability, Shipping Varies Based on your location.