Thank you for shopping with HY Supplies Inc,.. If you are not completely satisfied with your purchase, we’re here to help.
1. Eligibility for Returns
Items can be returned within 5 Business days of delivery.
Items must be unused, unworn, unwashed, and in their original condition.
Original packaging, tags, and proof of purchase are required.
Damaged product
Wrong item received
Quality issue
Size / Fitness issue
2. Non-Returnable Items
The following items are not eligible for return:
Gift cards
Downloadable or digital products
Personalized or custom-made items
Clearance items (unless defective) or Items marked as Final Sale or Non-Returnable
Bulk Order(Pallet/Truck,Container Load,Custom Made) Products are not eligible.
Products damaged due to customer misuse or negligence
If you receive a damaged or defective product, please contact us within 5 business days of delivery with photos of the item. We will arrange a replacement or refund.
4. Return Process
Contact us at returns@hysupplies.com with your order number.
We will provide return instructions.
Ship the item to the provided return address.
Returns sent without prior approval may not be accepted.
5. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Original shipping charges are non-refundable.
Replacement items will be shipped at no additional cost for eligible cases.
6. Refunds
Once we receive and inspect the item, we will notify you of the approval or rejection.
Approved refunds will be processed to the original payment method within 5 business days.
Shipping charges are non-refundable, except in cases of damaged or incorrect items.
Note : Please note that a restocking fee will be applied and deducted from your refund
7. Exchanges
Replacement requests must be submitted within 5 days of receiving the order.
We only replace items if they are defective or damaged. For exchanges, contact us at return@hysupplies.com.
Customers may be asked to provide clear photos or videos of the issue.
8. Late or Missing Refunds
If you haven’t received a refund yet:
Check your bank or payment provider
Contact your card issuer
If the issue persists, contact us at return@hysupplies.com.
9. Contact Us
If you have any questions about our Return Policy, contact us at:
Email: return@hysupplies.com
Business Hours: Monday - Friday
(8.00 AM to 6.00 PM C.S.T.)
Shop by Product—Your One-Stop Wholesale B2B Supply Partner
At HY Supplies Inc., we make it simple for businesses in hospitality, healthcare, and institutional sectors to source the essentials they need—reliably, affordably, and in bulk. Our Shop by Product category is designed to help hotels, hospitals, restaurants, and institutions quickly find wholesale supplies that enhance operations, elevate guest experience, and maintain professional standards.
Benefits of Buying from HY Supplies
When you choose HY Supplies as your B2B product supplier, you gain more than just wholesale pricing:
Bulk and Wholesale Pricing—Maximise savings by ordering in larger quantities.
Reliable Stock Availability—Always find the products you need when you need them.
Streamlined Ordering Process—Simple, efficient, and tailored to business needs.
Consistent Quality—Trusted by top hospitality groups, healthcare facilities, and institutions nationwide.
Product Variety
Our catalogue covers a wide range of business essentials, ensuring you find the right fit for your industry:
Hospitality Supplies—From plush hotel towels, luxury bed linens, and elegant tablecloths to durable aprons for restaurant staff.
Healthcare Supplies—Bleach-safe towels, patient gowns, and durable bedding built for long-lasting use and hygiene.
Institutional Supplies—Cost-effective uniforms, wholesale blankets, and cleaning essentials that combine function with durability.
How to Select the Right Products
Choosing the right wholesale supplies depends on your industry’s priorities:
Hotels and Resorts—Focus on luxury appeal and guest comfort with premium linens and spa-quality towels.
Hospitals and Healthcare—Prioritisedurability, hygiene, and bleach-safe fabrics for frequent laundering.
Restaurants and Catering – Opt for practicality and style with stain-resistant tablecloths and professional aprons.
Institutions and Facilities – Look for cost-effective, long-lasting solutions that balance performance with budget.
HY Supplies—Supplying Quality. Supporting Growth.
Whether you’re running a hotel, hospital, restaurant, or institutional facility, HY Supplies is your trusted wholesale B2B partner. Explore our Shop by product categories, place bulk orders with confidence, and experience seamless supply solutions designed for your business success.