Thank you for shopping with HY Supplies Inc,.. If you are not completely satisfied with your purchase, we’re here to help.
1. Eligibility for Returns
Items can be returned within 5 Business days of delivery.
Items must be unused, unworn, unwashed, and in their original condition.
Original packaging, tags, and proof of purchase are required.
Damaged product
Wrong item received
Quality issue
Size / Fitness issue
2. Non-Returnable Items
The following items are not eligible for return:
Gift cards
Downloadable or digital products
Personalized or custom-made items
Clearance items (unless defective) or Items marked as Final Sale or Non-Returnable
Bulk Order(Pallet/Truck,Container Load,Custom Made) Products are not eligible.
Products damaged due to customer misuse or negligence
If you receive a damaged or defective product, please contact us within 5 business days of delivery with photos of the item. We will arrange a replacement or refund.
4. Return Process
Contact us at returns@hysupplies.com with your order number.
We will provide return instructions.
Ship the item to the provided return address.
Returns sent without prior approval may not be accepted.
5. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Original shipping charges are non-refundable.
Replacement items will be shipped at no additional cost for eligible cases.
6. Refunds
Once we receive and inspect the item, we will notify you of the approval or rejection.
Approved refunds will be processed to the original payment method within 5 business days.
Shipping charges are non-refundable, except in cases of damaged or incorrect items.
Note : Please note that a restocking fee will be applied and deducted from your refund
7. Exchanges
Replacement requests must be submitted within 5 days of receiving the order.
We only replace items if they are defective or damaged. For exchanges, contact us at return@hysupplies.com.
Customers may be asked to provide clear photos or videos of the issue.
8. Late or Missing Refunds
If you haven’t received a refund yet:
Check your bank or payment provider
Contact your card issuer
If the issue persists, contact us at return@hysupplies.com.
9. Contact Us
If you have any questions about our Return Policy, contact us at:
Email: return@hysupplies.com
Business Hours: Monday - Friday
(8.00 AM to 6.00 PM C.S.T.)
<strong> 3 Diff. Weights 20, 24, and 29 Oz in three different colors (Red, Blue, and Green) Center Stripe Towels, 100% Cotton. </strong> Stock Subject to Availability, Shipping Varies Based on your location.
<strong>Cotton Makeup Removal Washcloths. </strong>Stock Subject To Availability, Shipping Varies Based On the Location
<li>Institutionally 6 Pcs/Pack - 24 Pack/Case. (12 dz/Ctn)</li>
<li>Save white towels from guests' makeup</li>
<li>Offer a touch of elegance</li>
<strong>Economy White Washcloth, 100% Cotton 10s. </strong> Stock Subject to Availability, Shipping Varies Based on your location.
<br></br>
<p><strong><span style="color: #800020; font-size:16px; text-decoration:underline" > <a href="https://hysupplies.net/oxford-classic-towel-collections" target="blank">Click here for full product line of Oxford Classic Towels</a> </span></strong></p>
<strong> White Gold Towel, 86% Cotton / 14% Polyester w/ 100% Cotton Loops Cam Border
</strong>Stock Subject to Availability, Shipping Varies Based on your location.
<br></br>
<p><strong><span style="color: #800020; font-size:16px; text-decoration:underline" > <a href="https://hysupplies.net/oxford-gold-towels" target="blank">Click here for full product line of Oxford Gold Towels </a> </span></strong></p>
<strong>Silver ( Merlin) White Towels, 86% Cotton / 14% Polyester w/ 100% Cotton Loops Cam Border, </strong>Stock Subject to Availability, Shipping Varies Based on your location.
<br></br>
<p><strong><span style="color: #800020; font-size:16px; text-decoration:underline" > <a href="https://hysupplies.net/oxford-silver-merlin-towels-hotel-motel" target="blank">Click here for full product line of Silver Merlin towels</a> </span></strong></p>
<strong>Silver Merlin White Washcloth, 86% Cotton / 14% Polyester w/ 100% Cotton Loops Cam Border, Sold 60 Pieces Per Pack. </strong>Stock Subject to Availability, Shipping Varies Based on your location.
<br></br>
<p><strong><span style="color: #800020; font-size:16px; text-decoration:underline" > <a href="https://hysupplies.net/oxford-silver-merlin-towels-hotel-motel" target="blank">Click here for full product line of Oxford Silver Merlin Towels</a> </span></strong></p>
<strong>15" x 25" - 2.25#, 16"x 27"- 2.62 #, 16"x 27"- 2.75#, Economy, 100% Cotton 10s, Cam Border. </strong>Stock Subject to Availability, Shipping Varies Based on your location.
Style Meets Function with Salon-Ready Hair & Beauty Towels
Spoil customers with our top-quality Hair and Beauty Salon Towels, designed for performance and comfort. Suitable for salons, spas, and beauty therapists, these hair drying salon towels, quick-dry salon towels, and hair-absorbing towels are designed to endure daily exposure. Select from salon-quality microfiber towels, beauty salon soft towels, and luxury beauty salon towels. Our reusable and professional salon towels come in bulk packs and wholesale orders, providing both B2B companies and B2C beauty lovers affordable quality.