Thank you for shopping with HY Supplies Inc,.. If you are not completely satisfied with your purchase, we’re here to help.
1. Eligibility for Returns
Items can be returned within 5 Business days of delivery.
Items must be unused, unworn, unwashed, and in their original condition.
Original packaging, tags, and proof of purchase are required.
Damaged product
Wrong item received
Quality issue
Size / Fitness issue
2. Non-Returnable Items
The following items are not eligible for return:
Gift cards
Downloadable or digital products
Personalized or custom-made items
Clearance items (unless defective) or Items marked as Final Sale or Non-Returnable
Bulk Order(Pallet/Truck,Container Load,Custom Made) Products are not eligible.
Products damaged due to customer misuse or negligence
If you receive a damaged or defective product, please contact us within 5 business days of delivery with photos of the item. We will arrange a replacement or refund.
4. Return Process
Contact us at returns@hysupplies.com with your order number.
We will provide return instructions.
Ship the item to the provided return address.
Returns sent without prior approval may not be accepted.
5. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Original shipping charges are non-refundable.
Replacement items will be shipped at no additional cost for eligible cases.
6. Refunds
Once we receive and inspect the item, we will notify you of the approval or rejection.
Approved refunds will be processed to the original payment method within 5 business days.
Shipping charges are non-refundable, except in cases of damaged or incorrect items.
Note : Please note that a restocking fee will be applied and deducted from your refund
7. Exchanges
Replacement requests must be submitted within 5 days of receiving the order.
We only replace items if they are defective or damaged. For exchanges, contact us at return@hysupplies.com.
Customers may be asked to provide clear photos or videos of the issue.
8. Late or Missing Refunds
If you haven’t received a refund yet:
Check your bank or payment provider
Contact your card issuer
If the issue persists, contact us at return@hysupplies.com.
9. Contact Us
If you have any questions about our Return Policy, contact us at:
Email: return@hysupplies.com
Business Hours: Monday - Friday
(8.00 AM to 6.00 PM C.S.T.)
Our premium bed bug mattress protector fully encases any mattress, and is lab tested to ensure a complete seal from bed bugs as well as bacteria, dust, and dander, that is completely waterproof and stain-resistant & 100% Polyester.
Stock
Breathable 100% Cotton Fabric,
Padded and Quilted for Better Comfort,
Chemical Free Material,
Bed Bug Proof Zipper,Remedy.
Stock Subject to Availability, Shipping Varies Based on your Location.
TOP: 80 GSM MICROFIBER; FILLING 140 GSM BACK: 40 GSM NON WOVEN + TPU 0.02
ALL OTHER SIDES 100% POLYESTER, With Zipper & Velcro* New Stock Subject to Availability, Shipping Varies Based on your location.
White, Cozy comfort of down without the feathers, Hypoallergenic, Soft and Breathable, All Season Comfort, Luxury Wholesale Bedding. Stock Subject to Availability, Shipping Varies Based on your location.
However you sleep, we’ve got a comforter to match your needs. Snuggle up to varied levels of warmth and construction, each tucked within our ultra-soft, 100% long staple cotton shell,Treated with Ultra-Fresh Antimicrobials,Hypoallergenic.
Made from buttery-soft microfiber material, this is the down of your dreams,Made from buttery-soft microfiber material, this is the down comforter of your dreams.
Stock Subject to Availability, Shipping Varies Based on your Location.
This quilted contour pad provides instant value, enhancing comfort and extending life. Deep fabric pocket design easily stretches to fit of all sizes, Crafted from premium polycotton ticking and 100% polyester fill. Stock Subject to Availability, Shipping Varies Based on your Location.
Royale Linens Are 100% Breathable, Soft And Super Cool, resist all Types Of Liquids, Stains, Sweat, Saliva. Keeping Your Pillow New And Prolonging Its Life.
Stock Subject to Availability, Shipping Varies Based on your Location.
Heavy Duvet Inserts: Baffle Box Design,White, 100% Cotton Cambric T-233 Micro Gel Fiber 7 oz, Can be used as Duvet Inserts or Comforters, Stock Subject to Availability, Shipping Varies Based on your location.
White, 55% Cotton/ 45% Polyester T-210 Fabric with Micro Gel Fiber Polyester Filing, Can be used as Duvet Inserts or Comforters, Stock Subject to Availability, Shipping Varies Based on your location.
White x White, 60% Cotton/ 40% Polyester 0.5 mm Tone On Tone Stripe T250 Mercerized, Stock Subject to Availability, Shipping Varies Based on your location.
Thread count concealed-zipper will keep your property’s pillows clean and fresh, while enhancing guests comfort,55% Cotton 45% Polyester,
Heavy duty zipper,
Extra white.
Stock Subject to Availability, Shipping Varies Based on your Loca
Sophisticated and timeless, the duvet cover is woven in a monochromatic stripe that effortlessly enhances any room decor. Boasting superior softness and breathability, our solid white duvet cover is crafted from a soft and durable thread count pol
White, Cotton/Poly Plain T250 Mercerized, Cotton/Poly w/ 0.5 cm Satin Stripe T250 Mercerized. Stock Subject to Availability, Shipping Varies Based on your location.
Non-allergenic fill, No clump bonding agent, Self fabric corded edge, Microfiber cover, All season, Quilt stitch pattern Warm, Quilt stitch pattern, Machine washable.
Stock Subject to Availability, Shipping Varies Based on your location
Sleep Safe and Sound with Protective Bedding & Bed Pads
Ensure comfort and hygiene with our range of protective bedding and bed pads, including waterproof bed pads, reusable bed pads, and disposable bed pads. Designed for effective incontinence bed protection, these products are ideal for hospitals, nursing homes, and home care. Choose from adult bed pads, elderly incontinence pads, bedwetting protection, and mattress protectors for reliable, leak-proof bedding. Our washable underpads, absorbent bed pads, and hospital bed pads offer cost-effective solutions for both B2B healthcare providers and B2C caregivers seeking dependable comfort and cleanliness.