Thank you for shopping with HY Supplies Inc,.. If you are not completely satisfied with your purchase, we’re here to help.
1. Eligibility for Returns
Items can be returned within 5 Business days of delivery.
Items must be unused, unworn, unwashed, and in their original condition.
Original packaging, tags, and proof of purchase are required.
Damaged product
Wrong item received
Quality issue
Size / Fitness issue
2. Non-Returnable Items
The following items are not eligible for return:
Gift cards
Downloadable or digital products
Personalized or custom-made items
Clearance items (unless defective) or Items marked as Final Sale or Non-Returnable
Bulk Order(Pallet/Truck,Container Load,Custom Made) Products are not eligible.
Products damaged due to customer misuse or negligence
If you receive a damaged or defective product, please contact us within 5 business days of delivery with photos of the item. We will arrange a replacement or refund.
4. Return Process
Contact us at returns@hysupplies.com with your order number.
We will provide return instructions.
Ship the item to the provided return address.
Returns sent without prior approval may not be accepted.
5. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Original shipping charges are non-refundable.
Replacement items will be shipped at no additional cost for eligible cases.
6. Refunds
Once we receive and inspect the item, we will notify you of the approval or rejection.
Approved refunds will be processed to the original payment method within 5 business days.
Shipping charges are non-refundable, except in cases of damaged or incorrect items.
Note : Please note that a restocking fee will be applied and deducted from your refund
7. Exchanges
Replacement requests must be submitted within 5 days of receiving the order.
We only replace items if they are defective or damaged. For exchanges, contact us at return@hysupplies.com.
Customers may be asked to provide clear photos or videos of the issue.
8. Late or Missing Refunds
If you haven’t received a refund yet:
Check your bank or payment provider
Contact your card issuer
If the issue persists, contact us at return@hysupplies.com.
9. Contact Us
If you have any questions about our Return Policy, contact us at:
Email: return@hysupplies.com
Business Hours: Monday - Friday
(8.00 AM to 6.00 PM C.S.T.)
Ceil & Misty, One-Ply, Fluid Resistant front & sleeves,100% continuous filament polyester yarns, Knit cuffs, 60 to 70 Washes, Stock Subject to Availability, Shipping Varies Based on your location.
Ceil & Misty, 2 Ply Polyester Barrier with Carbon front and sleeves. Back is made of texturized polyester for comfort and antistatic properties. Knit cuffs, 60 to 70 Washes, Stock Subject to Availability, Shipping Varies Based on your lo
Blue, No ties, No snaps, No hook and loops to interfere with X-Ray. Gown wraps around the body for complete modesty. Stock Subject to Availability, Shipping Varies Based on your location
Cotton Polyester Blend - White, Blue, Green. IV Gown with snaps and telemetry pocket. Stock Subject to Availability, Shipping Varies Based on your location.
OSFM, Snap Closures, 100% Cotton flannel, Lightweight- ¾ length sleeves, A lace-trimmed yolk, Stock Subject to Availability, Shipping Varies Based on your location.
OSFM, Full length sleeves, Snap Closures , Peter Pan Collar, 100% Cotton flannel, Stock Subject to Availability, Shipping Varies Based on your location.
3 Colors, Fluid-resistant 100% Polyester Isolation Gowns, Knit cuffs, 60 to 70 Washes, Stock Subject to Availability, Shipping Varies Based on your location.
Fluid-resistant 100% Polyester Isolation Gowns Imported, Knit cuffs, 60 to 70 Washes Stock Subject to Availability, Shipping Varies Based on your location.
Ceil & Misty, Poly/Cotton, Full Barrier Quarpel OR Gown from yoke to hem and from cuff to above the elbow, 60 to 70 Washes, Stock Subject to Availability, Shipping Varies Based on your location
An IV Gown with snaps and telemetry pocket, made out of heavy twill, in the green abstract design, Stock Subject to Availability, Shipping Varies Based on your location.
60” Sweep, 45” Length, and 3” sleeve inseam. 8” angle overlap.Colors available - Blue, Mint, Pink, Yellow, & White, also in a Pin-Dot Print, Stock Subject to Availability, Shipping Varies Based on your location.
3 Colors, OSFM, Snap Closures, 50/50 Cotton/Polyester, A lace-Trimmed Neckline, Puckered Sleeves, Stock Subject to Availability, Shipping Varies Based on your location.
4 Colors, OSFM, Snap Closures, 50/50 Cotton/Polyester, A lace-Trimmed Neckline, Puckered Sleeves, Stock Subject to Availability, Shipping Varies Based on your location.
LazyLion® Pediatric Gowns – Making kids forget their laziness™ – available in Gown, I.V. Gown, PJ Pants, 100% Polyester, Woven, Flame Retardant, Available in Gown, IV Gown and PJ Pants, Color coded by Size.
Stock Subject to Availabilit
Level 2, White Cuffs, Size:45"×59", Tie Closure, 99% Poly 1% Carbon, 85 GSM, Yellow with Carbon Linens, Full 75 Wash Cycles. Stock Subject to Availability, Shipping Varies Based on your location. Please note: Orders are
6 Color, Durable, poly/cotton blend fabric, modest construction. Range of sweeps, lengths, colors and closures. Stock Subject to Availability, Shipping Varies Based on your location.
A twill patient gown with an angle back, and white background with blue squares. Stock Subject to Availability, Shipping Varies Based on your location.
11 Color, Durable, poly/cotton blend fabric, modest construction. Range of sweeps, lengths, colors and closures. Stock Subject to Availability, Shipping Varies Based on your location.
CEIL BLUE PATIENT ROBE- 46x62, 55/45 Cotton/Polyester with white trim. 2 Front Lower pockets. Stock Subject to Availability, Shipping Varies Based on your Location.
4 Colors - IV Gowns with Snaps on the sleeves and tie back in CLOWN PRINT, Kool Kids – Made of Woven Fabric Clown PrintStock Subject to Availability, Shipping Varies Based on your location.
3 Colors, Cover Gowns with Knit Cuff's available with or without tunnel belt. Poly/Cotton Non-Barrier, 60 to 70 Washes, Stock Subject to Availability, Shipping Varies Based on your location.
Teen Gown 43” Long 59” Sweep 100% Spun Polyester, dispersed dye White Background/Blue Squares. Stock Subject to Availability, Shipping Varies Based on your Location.
8 Solid Colors, Tieback, Non-traditional colors and prints, 50/50 cotton/poly broadcloth, Stock Subject to Availability, Shipping Varies Based on your location.
TIV Gown Bariatric 10XL Green Sponge 52” Length X 108” Sweep 100% Spun Polyester, dispersed dye Stock Subject to Availability, Shipping Varies Based on your Location.
TIV Gown Grey Sponge - 48" Long X 72" Sweep 100% Spun Polyester, dispersed dye Telemetry Pocket. Stock Subject to Availability, Shipping Varies Based on your Location.
55/45 Poly/Cotton, Length - 40" & Sweep - 50", Design - Blue background with star print, Closure: Straight Back. Stock Subject to Availability, Shipping Varies Based on your location.
Standard-cut, back tie closures, 55% Cotton 45% Polyester, Closure: Angle Back, Fabric - Twill. Stock Subject to Availability, Shipping Varies Based on your location.