Thank you for shopping with HY Supplies Inc,.. If you are not completely satisfied with your purchase, we’re here to help.
1. Eligibility for Returns
Items can be returned within 5 Business days of delivery.
Items must be unused, unworn, unwashed, and in their original condition.
Original packaging, tags, and proof of purchase are required.
Damaged product
Wrong item received
Quality issue
Size / Fitness issue
2. Non-Returnable Items
The following items are not eligible for return:
Gift cards
Downloadable or digital products
Personalized or custom-made items
Clearance items (unless defective) or Items marked as Final Sale or Non-Returnable
Bulk Order(Pallet/Truck,Container Load,Custom Made) Products are not eligible.
Products damaged due to customer misuse or negligence
If you receive a damaged or defective product, please contact us within 5 business days of delivery with photos of the item. We will arrange a replacement or refund.
4. Return Process
Contact us at returns@hysupplies.com with your order number.
We will provide return instructions.
Ship the item to the provided return address.
Returns sent without prior approval may not be accepted.
5. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Original shipping charges are non-refundable.
Replacement items will be shipped at no additional cost for eligible cases.
6. Refunds
Once we receive and inspect the item, we will notify you of the approval or rejection.
Approved refunds will be processed to the original payment method within 5 business days.
Shipping charges are non-refundable, except in cases of damaged or incorrect items.
Note : Please note that a restocking fee will be applied and deducted from your refund
7. Exchanges
Replacement requests must be submitted within 5 days of receiving the order.
We only replace items if they are defective or damaged. For exchanges, contact us at return@hysupplies.com.
Customers may be asked to provide clear photos or videos of the issue.
8. Late or Missing Refunds
If you haven’t received a refund yet:
Check your bank or payment provider
Contact your card issuer
If the issue persists, contact us at return@hysupplies.com.
9. Contact Us
If you have any questions about our Return Policy, contact us at:
Email: return@hysupplies.com
Business Hours: Monday - Friday
(8.00 AM to 6.00 PM C.S.T.)
6 Colors, 100% Polyester, Perfect for Business Conferences or Events, Excellent color retention and absorption, Superior stain release, No picking, snagging, or linting. Stock Subject to Availability, Shipping Varies Based on your loca
3 Color, 100% Long Staple 2-ply Cotton, Size: 22" x 22", 54" x 54", 63" x 63", 72" x 72", 90" x 90". Stock Subject to Availability, Shipping Varies Based on your location.
3 Color, 100% Long Staple 2-ply Cotton, Size: 22" x 22", 54" x 54", 63" x 63", 72" x 72", 90" x 90". Stock Subject to Availability, Shipping Varies Based on your location.
Beautiful simplicity, 100% combed cotton for ultra sheen and softness, Luxurious partridge eye design in border, Fully mercerized cotton. Stock Subject to Availability, Shipping Varies Based on your location.
100% combed cotton for ultra sheen and softness, Fully mercerized cotton, Simple class and true elegance, Luxurious satin band design. Stock Subject to Availability, Shipping Varies Based on your location.
7 colors, 100% polyester, 7.1 oz, No picking, snagging, or linting, Excellent color retention and absorption. Stock Subject to Availability, Shipping Varies Based on your location.
White and Yellow, 100% 2-Ply Cotton Yarn-Dye Napkins, Size: 22" x 22",132"R, 54" x 54",63" x 63",72" x 72".. Stock Subject to Availability, Shipping Varies Based on your location.
3 Colors, 100% 2-Ply Cotton Yarn-Dye Napkins, Size: 22" x 22", 54" x 54", 63" x 63", 64" x 64". Stock Subject to Availability, Shipping Varies Based on your location.
12” x 17” Placemats fits all table sizes with ease, Matching 4 x 4 Coasters available, Wipe clean with soap and water, Air dry and store flat. Stock Subject to Availability, Shipping Varies Based on your location.
White, Momie 100% Cotton, Crafted in USA, Long Lasting, Undeniable Softness And Smoothness. Stock Subject to Availability, Shipping Varies Based on your location.
10 Colors, Size: 54" x 72", 54" x 90", 54" x 96", 54" x 110", 54" x 120", 90" x 132", 90" x 156", 55% Cotton / 45% Polyester Blend, 5.6 oz Fabric Weight (Momie Weave). Stock Subject to Availability, Shipping Varies Based on your location.
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10 Colors, Size: 17" x 17", 20" x 20", 22" x 22", 55% Cotton / 45% Polyester Blend, 5.6 oz Fabric Weight (Momie Weave). Stock Subject to Availability, Shipping Varies Based on your location.
7 Colors, 7.1 oz per yard, 100% Spun Polyester, yarn dyed with a classic stripe design. Stock Subject to Availability, Shipping Varies Based on your location.
41 Colors, 100% MJS Polyester, 7.2 oz/sq yard, Captures the look and feel of cotton with softness and shine, Excellent color retention and absorption, Superior stain release, No picking, snagging, or linting. Stock Subject to Availability, Shipping Varies
10 Colors, Size: 90" x 132", 90" x 156", 100% Spun Polyester, 7.2oz Rectangle Tablecloths with Radius Corners and Square Corners. Ideal Choice for Hotels, Resorts, and Restaurants. Stock Subject to Availability, Shipping Varies Based on
100% spun polyester, 7.2 oz/sq yard, Captures the look and feel of cotton with softness and shine, Excellent color retention and absorption, Superior stain release, No picking, snagging, or linting. Stock Subject to Availability, Shippi
4 Colors, 60/40 cotton-rich blend, Ultra soft and smooth to touch, Superior colorfastness, Superior in wrinkle resistance, Crafted in USA. Stock Subject to Availability, Shipping Varies Based on your location.
Finished Size: 16" X 22", 7.2 Oz./Sq. Yard, 100% MJS Polyester, No Picking, Snagging, Or Linting. Stock Subject to Availability, Shipping Varies Based on your location.
100% recycled polyester made from Eco-Sure® fibers, Available in 7 awe-inspiring earth tone colors, No picking, snagging, or linting, Does not fade or bleed. Stock Subject to Availability; Shipping Varies Based on your location.
60/40 Cotton-rich blend, Ultra soft and smooth to touch, Superior colorfastness, Superior in wrinkle resistance, Crafted in the USA. Stock Subject to Availability, Shipping Varies Based on your location.
60/40 Cotton-rich blend, Ultra soft and smooth to touch, Superior colorfastness, Superior in wrinkle resistance, Crafted in the USA. Stock Subject to Availability, Shipping Varies Based on your location.