Thank you for shopping with HY Supplies Inc,.. If you are not completely satisfied with your purchase, weāre here to help.
1. Eligibility for Returns
Items can be returned within 5 Business days of delivery.
Items must be unused, unworn, unwashed, and in their original condition.
Original packaging, tags, and proof of purchase are required.
Damaged product
Wrong item received
Quality issue
Size / Fitness issue
2. Non-Returnable Items
The following items are not eligible for return:
Gift cards
Downloadable or digital products
Personalized or custom-made items
Clearance items (unless defective) or Items marked as Final Sale or Non-Returnable
Bulk Order(Pallet/Truck,Container Load,Custom Made) Products are not eligible.
Products damaged due to customer misuse or negligence
If you receive a damaged or defective product, please contact us within 5 business days of delivery with photos of the item. We will arrange a replacement or refund.
4. Return Process
Contact us at returns@hysupplies.com with your order number.
We will provide return instructions.
Ship the item to the provided return address.
Returns sent without prior approval may not be accepted.
5. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Original shipping charges are non-refundable.
Replacement items will be shipped at no additional cost for eligible cases.
6. Refunds
Once we receive and inspect the item, we will notify you of the approval or rejection.
Approved refunds will be processed to the original payment method within 5 business days.
Shipping charges are non-refundable, except in cases of damaged or incorrect items.
Note : Please note that a restocking fee will be applied and deducted from your refund
7. Exchanges
Replacement requests must be submitted within 5 days of receiving the order.
We only replace items if they are defective or damaged. For exchanges, contact us at return@hysupplies.com.
Customers may be asked to provide clear photos or videos of the issue.
8. Late or Missing Refunds
If you havenāt received a refund yet:
Check your bank or payment provider
Contact your card issuer
If the issue persists, contact us at return@hysupplies.com.
9. Contact Us
If you have any questions about our Return Policy, contact us at:
Email: return@hysupplies.com
Business Hours: Monday - Friday
(8.00 AM to 6.00 PM C.S.T.)
White, 20" x 26" - 18 oz, Microscopic air vents, Antibacterial, Antibacterial, Anti-static Flame retardant, Stock Subject to Availability, Shipping Varies Based on your location.
Single-use pillow reduce risk of cross-contamination in the ER and OR,Non-wovenpolypropylene,Non-wovenpolypropylene,Hollow polyfill. Stock Subject to Availability, Shipping Varies Based on your location.
White,100% Cotton, 200TC,Fresh Comfort,Luxuriously Soft,Durable pillow,Hypoallergenic,Hollow Polyfill and antimicrobial treatment,Self-cord 3 sides, overlock closure. Stock Subject to Availability, Shipping Varies Based on your location.
White, 20" x 26" - 18 oz, White Color, Antibacterial, Anti-static, Flame retardant, Fluid proof. Stock Subject to Availability, Shipping Varies Based on your location.
Size: 20" x 26", Fill Material: Polyester, Color: White, Size: Standard, Shape: Rectangular, Polyester.
Stock Subject to Availability, Shipping Varies Based on your location.
White, Crafted with eco-friendly,Durable 180TC, Polyester Microfiber Cover, Hypoallergenic,Garneted,Hollow Polyfill. Stock Subject to Availability, Shipping Varies Based on your location.
White, 20" x 26" - 18 oz, 19" x 25" - 16 oz, Microscopic air vents, Antibacterial, Anti-static Flame retardant, Stock Subject to Availability, Shipping Varies Based on your location.
U-shaped Side Sleepers and Neck Pain Relief Pillows Size: 17" x 15", Brand: PILLOWS WITH A PURPOSE, Color: White, Size: U Pillow - Cover, Shape: Square, Material: Cotton. Stock Subject to availability, shipping varies based on your location.
Accrued comfort, durable, breathable and easy to care for Vintex vinyl cover certified,Hypoallergenicblown. Stock Subject to Availability, Shipping Varies Based on your location.
Economical, Fluid-resistant, flame retardant and antimicrobial, Phthalate and lead-free vinyl cover, Hypoallergenicgarneted, Hollow polyfill with antimicrobial treatment. Stock Subject to Availability, Shipping Varies Based on your location.
Size: 48" x 52", Color: White, Size: 1 Count (Pack of 1), Fill Material: Polyester, Material: Cotton, Portable and Light Weight. Stock Subject to Availability, Shipping Varies Based on your location.
Size 20" x 28", Color: White, Size: 1 Count (Pack of 1), Fill Material: Polyester, Breathe-Free Hypoallergenic Pillow. Stock Subject to Availability, Shipping Varies Based on your location.
The Knee Pillow Round is a pillow designed to support the knees when side sleeping. The pillow is filled with hypoallergenic polyester fiber and has a 55% cotton 45% polyester shell. Crafted from high-quality hypoallergenic materials, Helping to reduce pressure on your hips and back, comfortable and supportive position for your legs. Stock Subject to Availability, Shipping Varies Based on your location.
Hypoallergenic Saddle Shaped Cushion with Cover, Jumbo size (21"x16"x3"), Center cut-out, Raised edges, Lightweight and portable, Hypoallergenic materials and machine-washable cover. Stock Subject to Availability, Shipping Varies Based on your location.
Size: 20" x 26", Color White, Size: 20 x 26, Fill Material: Polyester, Shape: Rectangular. Stock Subject to Availability, Shipping Varies Based on your location.
U-Sleep Pillow Designed for Side Sleepers and Neck Pain Relief Size: 21" x 14" x 7", Brand: Pillows with a Purpose, Color: White, Size: U-Pillow, Fill Material: Polyester, Shape: Square. Stock is Subject to Availability; Shipping Varies Based on Your Location.
White, 20" x 26", Special Feature: Removable Cover, Color: White, Fill Material: Polyester, Shape: Rectangular .Stock Subject to Availability, Shipping Varies Based on your location.
Size: 8" x 10", Color: White, Size: Square, Fill Material: Polyester, Shape: Square, Wedge, Portable and lightweight. Stock Subject to Availability, Shipping Varies Based on your location.
100% Polyester, Size: 17" x 12", Special Feature: Removable Cover, Color: White, Fill Material: Polyester, Shape: Oval. Stock Subject to Availability, Shipping Varies Based on your location.
U-Sleep Pillow Designed for Side Sleepers and Neck Pain Relief with Cooling Made in USA, Color: White, Size: 18" x 15" x 7", Shape: Square, Material: Cotton. Stock Subject to Availability; Shipping Varies Based on Your Location.