Thank you for shopping with HY Supplies Inc,.. If you are not completely satisfied with your purchase, weāre here to help.
1. Eligibility for Returns
Items can be returned within 5 Business days of delivery.
Items must be unused, unworn, unwashed, and in their original condition.
Original packaging, tags, and proof of purchase are required.
Damaged product
Wrong item received
Quality issue
Size / Fitness issue
2. Non-Returnable Items
The following items are not eligible for return:
Gift cards
Downloadable or digital products
Personalized or custom-made items
Clearance items (unless defective) or Items marked as Final Sale or Non-Returnable
Bulk Order(Pallet/Truck,Container Load,Custom Made) Products are not eligible.
Products damaged due to customer misuse or negligence
If you receive a damaged or defective product, please contact us within 5 business days of delivery with photos of the item. We will arrange a replacement or refund.
4. Return Process
Contact us at returns@hysupplies.com with your order number.
We will provide return instructions.
Ship the item to the provided return address.
Returns sent without prior approval may not be accepted.
5. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Original shipping charges are non-refundable.
Replacement items will be shipped at no additional cost for eligible cases.
6. Refunds
Once we receive and inspect the item, we will notify you of the approval or rejection.
Approved refunds will be processed to the original payment method within 5 business days.
Shipping charges are non-refundable, except in cases of damaged or incorrect items.
Note : Please note that a restocking fee will be applied and deducted from your refund
7. Exchanges
Replacement requests must be submitted within 5 days of receiving the order.
We only replace items if they are defective or damaged. For exchanges, contact us at return@hysupplies.com.
Customers may be asked to provide clear photos or videos of the issue.
8. Late or Missing Refunds
If you havenāt received a refund yet:
Check your bank or payment provider
Contact your card issuer
If the issue persists, contact us at return@hysupplies.com.
9. Contact Us
If you have any questions about our Return Policy, contact us at:
Email: return@hysupplies.com
Business Hours: Monday - Friday
(8.00 AM to 6.00 PM C.S.T.)
White, 20" x 26" - 18 oz, Microscopic air vents, Antibacterial, Antibacterial, Anti-static Flame retardant, Stock Subject to Availability, Shipping Varies Based on your location.
Single-use pillow reduce risk of cross-contamination in the ER and OR,Non-wovenpolypropylene,Non-wovenpolypropylene,Hollow polyfill. Stock Subject to Availability, Shipping Varies Based on your location.
White, T-233 Threat Count, 100% cotton, Non-allergenic microfiber fill, T-233 cover, Not FR rated. Stock Subject to Availability, Shipping Varies Based on your location.
White, 100% Cotton Shell, Super side gusset, Piping around gusset, Synthetic fiber filling, Available in soft, medium, firm and extra firm for maximum comfort. Stock Subject to Availability, Shipping Varies Based on Your Location.
White, 233TC, 100% Cotton, Covercrafted with extra fiber fill, Piping and double-needle stitch all around, Hypoallergenic blown, Hollow slick Polyfill. Stock Subject to Availability, Shipping Varies Based on your location.
Stain Resistant, Fire Retardant - Waterproof, Hypoallergenic, Anti Microbial, Machine washable, Available in Standard . Stock Subject to Availability, Shipping Varies Based on your location.
White,100% Cotton, 200TC,Fresh Comfort,Luxuriously Soft,Durable pillow,Hypoallergenic,Hollow Polyfill and antimicrobial treatment,Self-cord 3 sides, overlock closure. Stock Subject to Availability, Shipping Varies Based on your location.
White, 20" x 26" - 18 oz, White Color, Antibacterial, Anti-static, Flame retardant, Fluid proof. Stock Subject to Availability, Shipping Varies Based on your location.
Polyester Fiber Pillows, 7D White Hollow Silicones, A Grade Polyester Staple Fiber,Polyester Fiber Pillows, 12 pillows/case: vacuum packed,Oeko Tex-certified shell. Stock Subject to Availability, Shipping Varies Based on your location.
White, 233tc, 100% cotton, exceptional quality with the meticulously crafted cover and durable construction, Hypoallergenic, Micro Denier Fill. Stock Subject to Availability, Shipping Varies Based on your location.
White, Crafted with eco-friendly,Durable 180TC, Polyester Microfiber Cover, Hypoallergenic,Garneted,Hollow Polyfill. Stock Subject to Availability, Shipping Varies Based on your location.
White, Pillow boasts the platinum choice distinction, indicating a top-tier level of comfort and performance, Durable 180tc, Polyester Microfiber Cover, Hypoallergenic, Garneted, Hollow Polyfill. Stock Subject to Availability, Shipping Varies Based on your location.
White, 20" x 26" - 18 oz, 19" x 25" - 16 oz, Microscopic air vents, Antibacterial, Anti-static Flame retardant, Stock Subject to Availability, Shipping Varies Based on your location.
100% cotton with a thread count of 233,unique blend of 85% goose down feathers and 15% goose down for a plush and downy feel. Stock Subject to Availability, Shipping Varies Based on your location.
100% Cotton shell, Super slick brown cluster fibers, Machine washable, Available in Standard, Queen, King. Stock Subject to Availability, Shipping Varies Based on your location.
White, T-233 Threat Count, Side 67, 100% cotton, non-allergenic microfiber fill, T-233 cover, not FR rated. Stock Subject to Availability, Shipping Varies Based on Your Location.
White, T-233, Luxurious Pillow, Perfect Blend of Comfort and Support, synthesis of softness and support with the New GenerationĀ® 'Zone' Pillow, Finished with a Double-Needle Corded Edge. Stock Subject to Availability, Shipping Varies Bas
T-250, 60/40 Cotton/Poly, Single-pick construction, Easy Care, Durable, Minimal Shrinkage, Size Color Thread ID & Center label. Stock Subject to Availability, Shipping Varies Based on your location.
Accrued comfort, durable, breathable and easy to care for Vintex vinyl cover certified,Hypoallergenicblown. Stock Subject to Availability, Shipping Varies Based on your location.